Cherry Security Company Ltd is a limited company registered at Companies House UK.
The fitting of shutters, grilles, steel doors or other such hardware does not guarantee against any attempted or actual unlawful forced entry into a customer`s premises and is to be regarded as a visual deterrent Planning.
It is the customer`s responsibility to ensure that any local government approvals and or building regulations or English Heritage restrictions are adhered to and or sought. In placing an order it shall be deemed that the customer shall have read understood and agree to be bound by the above.
Cherry Security will not enter into any contract be it written or verbal that commits it to any time critical delivery times and or financial penalty as a result of non or late delivery of products and or services.
Cherry Security reserves the right to cancel a customer`s order at any time with and where appropriate the return of any received deposit subject to and minus any reasonable costs incurred by Cherry Security in the execution of that order. Any order placed and not completed within three months of the order date will be cancelled and any monies paid will be nonrefundable, no further notification will be given. (This applies to delays caused by the customer and or the customers agent) Cherry Security may allow a grace period at its own discretion but reserves the right to instigate this condition at any time after the three month period has lapsed.
Products are guaranteed for one year parts and labour, installations should be serviced by ourselves Cherry Security every six months during the guarantee period, failure to service an installation as mentioned will invalidate a guarantee. Safety Brakes are not included in the guarantee. The very nature and design of safety brakes means they may activate under certain conditions. The activation of a safety brake is not a fault. Any work to reset safety brakes is chargeable.
In carrying out works under warranty, we will not dismantle any ceilings, bulk heads or other obstructions fitted after the date of the product installation. Apart from vinyl stick on graphics, nothing should be attached a shutter housing as this will nullify the warranty. The drilling of holes or screwing in of screws will also nullify the warranty.
Cherry Security is a small company of 2 staff and as a result this may have an impact on emergency cover for products still within the guarantee period during annual leave periods. We shall endeavor to arrange emergency cover that may be limited in scope during leave periods, in the event that we are unable to arrange such cover Cherry Security will undertake to attend site within 15 working days (not including weekends). If the customer chooses to call out another company to rectify any problem during our annual leave periods it shall be at the customer`s expense and nonrefundable by Cherry Security. In placing an order it shall be deemed that the customer has read, understood and agreed to be bound by these terms.
All first time customers and sub contract companies will be subject to business on a pro-forma invoice basis where payment for works and or goods shall be made prior to any works or installations commencing. Our general trading policy for end user customers is to take up a deposit which currently is 50% of the total contract cost with the balance payable within 14 days.
Installations should be serviced by ourselves six months after the initial invitation date. Failure to have the installation serviced will nullify any guarantee. It is the customers responsibility to contact us to arrange for services to be carried out.
No alteration or amendment of these terms and conditions will be considered unless agreed by ourselves in writing prior to any works, installation or supply of goods is undertaken.